Broadband Woes

After being with TalkTalk for the last few years and a broadband connection of around 1.8mb it was time for a change, mainly due to the incredibly slow connection in the evenings.

As a Sky subscriber I decided upon them for my nexct connection. A new line from BT was installed in January. February saw me connected to Sky at around 1.8mb again, but with no loss of speed in the evenings.

After the DLM tests and 4 weeks of steady broadband it decided to give up with constant disconnections and connecting back at around 0.25mb. Sky customer services were quick to answer and the end result after a few calls was an engineer visit by BT. BT fitted a new pre-filtered socket and again everything was good for about 5 hours. A call from Sky on theanswerphone stated 'Your connection is stable now, so we are going to tweak the line for best speed and close the case'.

Well that did it. Back to normal 0.19mb and constant disconnections. More calls to Sky.

YES I am in the master socket

Yes I am using the correct filters

NO I am not using an extension lead.

So I get a new router sent. 4 days later on goes the new router. No difference. Call Sky again, another BT visit ordered. He rewires the line all the way back to green box, and says the line can handle 2mb. But still the problems persists. Another router is organsised from Sky. 4 days later it arrives and again a connection that is unstable and eventually settles at 0.25mb.

This is where I gave on up Sky and got them to give me a MAC code to migrate out to another ADSL supplier.

I have now re-ordered broadband with BT for my sins. More expensive but hey lets see if it works. Meanwhile while I wait for my new connection I suffer my excellent 0.2mb connection.